Storage Area Networks (SAN) Architecture and Design Application Tech Support Practitioner - #1159252

Accenture


Date: May 14, 2022
City: Bengaluru
Contract type: Full time
Work schedule: Full day
Accenture

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

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  • Project Role :Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : 1:Good Understanding on ISILON, UNITY, VNX, Data Domain and NetApp 2:Should be able to drive troubleshooting critical / complex issues 3:Should be able to work on both SAN and NAS 4:Maintain and upgrade Storage infrastructure systems as per industry standard best practices 5:Monitor performance and ensure storage availability and reliability 6:Able to perform day to operations, handle tickets to resolve within SLA 7:Provide Level-2/3 support and troubleshooting to resolve issues

    • Technical Experience : 1: 5 - 7 Years of relevant experience within a highly available Data Center environment 2:Supporting both Linux and Windows platforms 3:Hands-on experience on Data Protection 4:Hands-on experience on File access control 5:Deep understanding on VNX file systems and shares 6:Deep understanding of Zoning and LUN management 7:Good understanding on setting up Windows SMB shares 8:Deep Understanding on NetApp Volumes, QTREES, Aggregates, Files and LUNS

    • Professional Attributes : 1:Good verbal and written skills 2: Ability to operate independently with little direct supervision

    • Educational Qualification : Graduate Degree

    • Additional Information : Certifications: ISM, DCS

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